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Return on Investment Net Revenue per Location Based on Annual Sales
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250 Cards
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500 Cards
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1000 Cards
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Avg sale per card at $50.00 each
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$ 12,500
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$ 25,000
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$ 50,000
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Customer spends more than value of card x $10.00
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$ 2,500
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$ 5,000
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$ 10,000
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Total Sales
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$ 15,000
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$ 30,000
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$ 60,000
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Cost of Goods sold at 50% costs
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($ 7,500)
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($ 15,000)
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($ 30,000)
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Gross Profit
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$ 7,500
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$ 15,000
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$ 30,000
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15% Breakage from unredeemed cards
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$ 1,875
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$ 3,750
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$ 7,500
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Net Revenue
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$ 9,375
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$ 18,750
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$ 37,500
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Consider this...
Gift Cards are not just for the holiday's it a year round marketing opportunity to build business and gain customer loyalty.
Gift card sales will hit an estimated $17.34 billion during the 2004 November-December holiday season, up from $100 Million last season. National Retail Federation
70% of U.S. households surveyed participate in some form of loyalty programs and 83% of these households use them every time they shop at those stores. ACNielsen
74% of consumers surveyed said they planned to buy gift cards during the 2004 holidays. National Retail Federation
Raising customer retention rates by 5% could increase value (profits) by 25% to 100%. Bain & Company
The average gift card purchaser planned to buy more than 3 cards and spend about $108.28 during the 2004 holiday season. National Retail Federation
More than half of all consumers- 50.2 % in an earlier survey said they would like to receive gift cards as a holiday gift, up from nearly 10% from just two years ago.
National Retail Federation
It costs as much as six to ten times more to acquire a new customer than to maintain an existing one. Wall Street Journal
Retailers Perspective:
Christmas Eve 2001, a major retail home improvement chain sold 580,000 gift cards in 9 hours for a total value of $21 million. The $100 cards produced an average sale of $152, creating a 52% ticket lift.
Starbucks sold 2.3 Million cards in 45 days for $32 million in pre-loaded value. - Seattle Times, January 2002
Ruth's Chris Steakhouse had a 300% jump in prepaid gift sales in the first year. - Atlanta Journal-Constitution, August 2002
Win-Win Program A well-structured gift and reward program is successful because it offers value to both the business and the customer.
The Business:
- Distributes a custom advertisement with built in value in customers' wallets
- Increases repeat business and average purchase amounts
- Builds a customer database for effective marketing
- Tracks spending habits to develop customer profiles
The Customer:
- Earns rewards that add up to future purchase value
- Receives special discounts from promotions
- Enjoys the convenience of giving and receiving gift cards
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